Frequently Asked Questions
Everything you need to know about your fitness journey with The Abs Company
How long will it take to receive my fitness equipment?
Standard shipping typically takes 3-7 business days within the continental US. For heavy gym equipment or freight orders, delivery may take 7-14 business days depending on your location.
What is your return policy for gym gear?
We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you can return unused equipment in its original packaging for a full refund, minus shipping costs.
Do your products come with a warranty?
Yes, all The Abs Company products come with a standard 1-year manufacturer warranty covering defects in materials and workmanship. Extended protection plans are available at checkout.
Do you offer international shipping?
Currently, we ship directly to the United States and Canada. For other international inquiries, please contact our support team to receive a custom freight quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for qualifying purchases.
Are your products suitable for commercial gym use?
While we offer a range of home-use gear, we also have a dedicated commercial line designed for high-traffic fitness centers. Check the product specifications for 'Commercial Grade' certification.